Editing a Profile
To edit a profile for any of the systems you need to access:
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In the Navigation Pane, clicktap Profiles under Account. If the menu is hidden, clicktap
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ClickTap the profile you want to edit. Notice that the product connections that use this profile are listed at the bottom of the page.
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Enter a different Name for the profile. This is the name that's displayed in HelpSystems Insite.
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Change the User Name or Password, if needed. This must be a valid profile to access that system.
NOTE: This is the user who's checked for security in each product, and is also the one who's audited when actions are taken. -
ClickTap Save.
You must assign your profiles to connections in order to see the data from those systems.